AMERICAN SHINE DETAILING
To ensure your appointment is guaranteed, American Shine LLC requires you to have a credit card on file at the time of booking. Your credit card will not be charged for any services until the completion of your service when you pick-up your vehicle. In the event there is a breach in our Appointment Cancellation Policy, your credit card will be charged pursuant to the terms of our Appointment Cancelation Policy
Appointment Cancellation Policy
American Shine LLC understands that certain events can cause you to miss your appointment such as inclement weather conditions (i.e. snow), or a personal emergency. If you are unable to hold your appointment, we require at least 48 hours advance notice. A late cancellation or a no call-no show, will result in an automatic non-refundable charge of 50% of total amount of services booked. If you have previously cancelled an appointment, your next appointment must be prepaid in full via credit card.
A thorough walk through and visual inspection is done prior to any work being performed on your vehicle. All visible damage will be documented and photographed before signing the service order. Additional charges may apply due to the size and condition of your vehicle and will be discussed with you at the time of drop-off. We do not guarantee 100% removal of excessive pet hair, vomit, cigarette smoke, mildew, heavy stains, and spoiled milk. Before and after photos of your vehicle taken for our public website because we love to show off our work. Please notify us in advance, if you wish not to have your vehicle displayed.
We offer a 100% satisfaction guarantee. If you are not entirely satisfied with the services provided, please make a claim within 7 days of the invoice date. Claims may be submitted via Email, text, or by phone with Brian Lewis or Brian Dubinsky
American Shine LLC’s gift certificates do not expire. However, all promotional Gift Certificates must be redeemed by the date listed on the certificate. Additionally, gift certificates cannot be returned for a refund. All Gift Certificates sold by American Shine LLC are valid only towards the purchase of detailing services, and may not be used towards any services that are subcontracted to other vendors.